MVI analysts and trainers are unsurpassed in the industry. Our trainers have spoken at numerous industry events including GMA, IMRA, NACDS, and FMI and are quoted regularly in top business publications such as Business Week, Fortune, the Financial Times, and The Wall Street Journal.

Typical MVI Onsite Venues/Applications

• National Sales Meetings – Complement kick-off meetings or internal events with MVI’s objective, third-party analysis.
• Account Planning Cycles – Hear MVI’s unparalleled analysis of where your retail customers are today and will go tomorrow.
• New Hire Assimilation – Fast track your team using MVI’s customized, step-by-step analyses of your key accounts.
• Customer Knowledge Management – Collaborate across non-sales functions such as brand marketing, finance, and logistics.
• Key Customer Support Groups – Enable a unified customer view within customer and brand marketing groups.

MVI Retailer University

Customer support and account management roles continue to turn over at a high rate. Getting new team members up to speed and aligned with your business objectives takes precious time and effort. Getting it wrong can lead to low customer service levels and internal friction.

This program is ideal for new team members, particularly those who:

• Have little or no customer management experience
• Are moving onto an entirely new class of trade
• Are supporting “emerging channel” or “new business” development
• Are in critical sales support functions such as logistics or brand marketing

Facilitators Include

	Bryan Gildenberg Chief Knowledge Officer		Anne Zybowski Director of Retail Insight Wal-Mart/Target/Sears Holdings
	John Rand Director of Retail Insight Grocery Channel		David Marcotte Director of Retail Insight

How to Bring MVI to Your Team

For MVI Onsite Training

Your MVI Account Manager is ready to work with you and identify your training objectives. Once we understand what you are looking for, your Account Manager will contact the appropriate MVI Trainer/Analyst who will work with your group to address your specific needs and deliver a training session customized to your organization’s key accounts, channels, and challenges. Our fee is reasonable and reflects the high quality of MVI insights and the larger economic environment. If you can’t afford to attend an MVI Retail Event, let us come to you!

For MVI Retailer University Programs

If you’re interested in integrating MVI’s Retailer University into your account planning, we’ll help you develop a program that will enable your functional or customer group add greater value sooner. MVI’s program is directly applicable to your business offering producing not only short and long term results but also demonstrated ROI.

Our retail analysts will work with you to develop customized, multi-day curricula on key retailing trends complemented by in-depth analysis and training on your largest retail customers. These sessions can be presented at a corporate location or a location of your choice.

Because University programs typically last one to two weeks, forward planning is essential. We require at least three months advance notice to plan retail insight events.

Contact: MVI Account Manager by calling toll-free within the US at 1.800.370.3261 or 1.617.588.4100 or email: customerservice@mvi-insights.com.

Confidentiality

MVI respects confidentiality and does not provide competitive information.