MVI-Worldwide

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Global Headquarters
MVI - Management Ventures, Inc.
20 University Road, Third Floor
Cambridge, MA 02138 USA
  • Tel: 1.800.370.3261 or 1.617.588.4100
  • Fax: 1.617.499.2723
EMEA Operations
MVI - Management Ventures, Inc.
6 More London Place, Tooley Street
London SE1 2QY, UK
  • Tel: +44 (0)207.031.0251
  • Fax: +44 (0)207.031.0270
MVI FAQs

Got Questions…Get Answers

Need help? Can’t find exactly what you need? Call your local MVI office or get an e-mail response during normal business hours. You’ll get fast answers and effective responses.

E-mail: customerservice@mventures.com

General

How can I schedule an MVI Onsite for my team?

With MVI Onsite, you can access MVI's unparalleled retailer expertise—customized to your key retail account needs and delivered within your corporate setting or at a location of your choice. Typical venues and applications for onsites include: National Sales Meetings; Account Planning Cycles; New Hire Assimilation; Customer Knowledge Management; Key Customer Support Groups; MVI Retailer University.

For MVI Onsite training, please contact your MVI Account Manager. They will work with you to identify your specific training objectives for the training. Once we understand what you want your team to take away from the training you are looking for, your Account Manager will set-up a pre-meeting call with the specific contact the appropriate MVI Trainer/Analyst who will be working with your group to address your specific needs and deliver a training session customized to your organization’s key accounts, channels, and challenges.

MVI Retailer University Programs are available to integrate into your account planning. We'll help you develop a program that will enable your functional or customer group to add greater value sooner. MVI’s program is directly applicable to your business offering, producing not only short- and long-term results but also demonstrated ROI.

Contact: Customer Service by calling toll-free within the US at 1.800.370.3261 or 1.617.588.4100 or e-mail: customerservice@mventures.com.

Research

What is the scope of MVI’s retail research coverage?

The research conducted by our global team of team of analysts provides the backbone for the analysis and insights used in all of MVI’s products and services.

Retail Coverage: 900+ retail accounts across the world with sales and stores growth forecast to 2012 using company reports and MVI’s projection models and research methods that included insights developed by MVI through research on largest retailers and discussions with many industry leaders.

Depth of Coverage: Each major retail account is analyzed at the banner & format level and summarized in the aggregate; a total of over 3,000 banners.

Retailer Coverage: All retailers with USD1 billion in annual retail sales volume and key format leaders for MVI’s core 50 countries.

What is MVI’s research methodology?

When forecasting sales, stores, and square footage figures, MVI uses a standardized ramp-up model approach. This helps guarantee consistency across our research. We benchmark retailers against such factors as market and channel performance, and take into account comparable store sales, sales per square foot, historical maturation periods, and retailer past history and objectives. MVI retail sales forecasts exclude foodservice retailers, automobiles and fuel for convenience/gas.

MVI Retail Insight Customer Events

How do I Register for an MVI Retail Event

Please visit, Event Registration, where you can register online or download a FastFAX Registration Form to expedite the process.

How do I get information about MVI’s Retail Customer Insight Events

Download MVI’s latest global Retail Event Calendar or call MVI and we will connect you to a client development manager.

How can I subscribe to special offers and alerts on MVI’s Retail Customer Insight Events?

Please visit MVI Subscription Services, the Subscribe page. If you have any questions, please call 1.800.370.3261 or 1.617.588.4100 and a client development manager can help you.

I attended an MVI Retail Event. Where are the slides that were presented at that event? When will they be posted?

All slides presented at an MVI Retail Event are posted to MVI-Insights.com or MVI-Insights.eu, our online research tool. Slides are generally posted with 48 hours of the last day of an event.

MVI-Insights.com and MVI-Insights.eu (Username & Password)

What is the difference between MVI-Worldwide.com and MVI-Insights.com or MVI-Insights.eu?

MVI-Worldwide.com is our corporate website showcasing MVI’s added value in the products and services we offer to our clients. It will also highlight important retail trends and industry topics covered in depth on MVI-Insights.com and MVI-Insights.eu, our licensed sites.

MVI-Insights.com and MVI-Insights.eu are online retail research tools. You can access all of MVI's critical thinking, latest retail research, and data for your key retail customers, channels, and markets. They are designed to save you time and help you do your job better.

MVI-Insights.com gives you access to:

  • Sales forecasts
  • Retail data reports
  • Research articles
  • In-depth slide presentations
  • SWOT analyses
  • Daily retail news
  • Macroeconomic and industry information

Combined, these tools can help you:

  • Build account plans
  • Plan business reviews
  • Prepare for top-to-tops
  • Maximize market visits
  • Optimize resource allocation
  • Segment your customer base
  • Understand industry trends
  • Bring new staff up-to-speed
  • Identify opportunities for growth

For more information or to schedule a customized product demonstration for you and/or your team, please contact Customer Service by phone at 1.617.588.4100 or 1.800.370.3261 or by e-mail at CustomerService@mventures.com.

How can I request a product demo of MVI-Insights.com or MVI-Insights.eu?

To request a product demo or training for your team, please contact Customer Service by calling toll-free within the US at 1.800.370.3261 or 1.617.588.4100 or e-mail: customerservice@mventures.com.

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